1. Delivery Regions

We deliver within [list of states / cities / pan-India]. For other locations, contact us for shipping assistance.

2. Shipping Time

  • Orders generally processed within 1–2 business days.

  • Delivery time depends on location: 3–7 business days (for most domestic locations).

  • In remote areas, delivery may take longer.

3. Shipping Charges

  • We offer [free shipping / flat shipping / calculated based on weight/distance].

  • For orders below [₹X], shipping charge of [₹Y] applies.

4. Tracking

Once your order dispatches, we will share tracking number and courier details via email/SMS.

5. Delays

We are not responsible for delays due to factors beyond our control (natural calamities, strikes, courier issues). However, we will assist you in coordinating with the courier.

6. Damaged / Lost Packages

  • If you receive a damaged item, please notify us within [24–48 hours] with photographs.

  • We will coordinate with the courier and either reship or refund as per policy.

  • For lost shipments, we will initiate an investigation and refund if confirmed.